Westin Lagunamar Ocean Resort - Cancun

ex. The Westin Lagunamar Ocean Resort

Km. 12.5 Blvd Kukulcan, Cancun, Mexico, 77500  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Westin Lagunamar Ocean Resort - Cancun

Wi-Fi
Parking

On-site car park

24-hour services

24-hour reception

24-hour room service

24-hour security

Babysitting

Babysitting/Child services

Swimming pool

Outdoor swimming pool

Air conditioning
Facilities for kids

Game room

Children's play area

Children's pool

Kids club

Cots

Private beach

Beach access

Private beach

Overview

Westin Lagunamar Ocean Resort offers a great location in a shopping area of Cancun. Offering accommodation in an 8-story building, Westin Lagunamar Ocean Resort has been hosting guests since 2008 and features Mayan architecture.

Westin Lagunamar Ocean Resort is set near by the unspoiled white-sand beach. There are golf courses, an oceanarium and restaurants in the area.

A shopping mall and a shopping village are minutes away from the hotel.

Guests can reach Westin Lagunamar Ocean Resort by car from Cancun International airport in 20 minutes.

Rooms

The hotel offers 592 rooms that are luxurious and Venetian in design, and feature cable TV with on-demand movies, a personal safe, a patio, a living area and a personal computer. Some rooms at Westin Lagunamar Ocean Resort have a view over the lagoon. They have marble floor and selected furniture.

Eat & Drink

Breakfast is served in the dining area each morning. At the 24-hour restaurant guests can enjoy American cuisine. The large bar serves a selection of refreshments, cocktails and coffee. Guests can dine at MB located within a 5-minute walk of the property.

A full breakfast is served and charges are applicable. 

Services

Aside from a convenience shop, a vending machine and a gift shop, guests can make use of laundry, a doctor on call and concierge service.

Relax

Leisure options include water slides, a heated pool and a picnic area. A gym and a fitness centre as well as basketball, volleyball and mini golf are available on the premises.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Number of floors:   8.  Number of rooms:   592.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • On-site car park
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Bicycle storage
  • Gay friendly
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Basketball
  • Volleyball
  • Golf course
  • Billiard tables

Services

  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wake up service
  • Shops/Commercial services
  • Bell staff/Porter

Dining facilities

  • Half board
  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Swim-up bar
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Picnic area/ Tables
  • Buffet breakfast

Meeting facilities

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cots
  • Babysitting/Child services
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Leisure facilities

  • Outdoor swimming pool
  • Beach access
  • Live entertainment
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Ocean view
  • Lagoon view
  • Resort view

Room facilities

  • Air conditioning
  • Individual heating
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Clothes dryer
  • Ironing facilities
  • Sofa bed
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Washing machine
  • Bathrobe
  • Room toiletries

Self-catering

  • Kitchen
  • Refrigerator
  • Microwave
  • Toaster
  • Oven
  • Dishwasher
  • Cooker
  • Cookware/ Kitchen utensils

Media

  • Hi-Fi
  • Internet television
  • Paid films
  • DVD player
  • Voice mail
  • Radio
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Pets

Pets are not allowed.

How to reach hotel

hotel Westin Lagunamar Ocean Resort - Cancun Cancun location
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Hotel Address:

Km. 12.5 Blvd Kukulcan, Cancun, Mexico, 77500

Get directions
City Centre
  • Cancun
    6.4 mi
Airports
Beaches
  • Playa Marlin
    2200 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    8
  • Number of rooms:
    592

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedCancunWestin Lagunamar Ocean Resort

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

Premium Guest Room
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 2 Double beds, 1 Double bed

  • Check Prices
Premium One-Bedroom Villa
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 King-size bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Internet television
  • Bedding:Double size sofa bed
  • Dining:Mini-bar
  • Media:CD player
  • Radio
Room Description:

Premium Ocean View 1 Bedroom Villa. ROOM ONLY. Dynamic product

Premium One-Bedroom Villa Suite
Ocean view
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Balcony
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Terrace
  • Work desk
  • Ironing facilities
  • Outdoor space
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Washer/dryer
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Coffee/tea maker
  • Kitchen unit
  • Microwave
  • Refrigerator
  • Dishwasher
Club Club Level Guest Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds or 1 King-size bed

  • Check Prices
Grand Deluxe Suite
Ocean view
  • Max occupancy:

    2 persons

  • Check Prices
Room Description:

Grand Deluxe Suite

Premier Beachfront Room
Ocean view
  • Max occupancy:

    4 persons

  • Check Prices
Room Description:

The Premier Tower offers absolute beachfront access, stunning ocean views and ambiance like everything you've imagined the Caribbean and Cancun could be. At 344 luxurious square feet, Premier Rooms come complete with spotless marble floors, quality finishings throughout and incredible attention to detail. With 2 double beds, complimentary toiletries, a stocked mini-bar, 24 hour room service and lots of little extras, you'll be surprised at how easy it was to find paradise. - Crib (upon request) - Iron and ironing board - Safe Deposit Box ($) - Cable TV - Fan - Complimentary toiletries - Telephone - Shower - Vanity mirror

Premier One-Bedroom Villa
Sea view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Take comfort in the uplifting amenities and expansive layout of the One-Bedroom Villa, which greets you with an inviting living area. Furnished with a sleeper sofa and coffee table, it features soothing natural hues and smooth tile floors. A complementary dark wood console houses a 37-inch LCD flat panel TV with DVD player. Additional en-villa technology includes a Bose® Wave® music system, dual-line phones with voicemail and data port, and wireless High Speed Internet Access.An adjacent six-guest formal dining area invites you to prepare a memorable meal in the fully equipped, tiled kitchen. Featuring granite countertops and bathed in natural light, it is furnished with a four-burner cooktop, microwave oven, full-size refrigerator with icemaker, dishwasher, coffee maker, toaster and blender. Meanwhile, a washer/dryer makes cleanup easy. Out on the expansive private balcony or patio with sea views, a shaded four-guest dining area offers a second place to dine or simple r

One-Bedroom Room
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Balcony
    • Air conditioning
    • + More
  • General:In-room safe
  • Internet television
  • Ironing facilities
  • Alarm clock
  • Bathroom:Hair dryer
  • Bedding:Double size sofa bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Media:CD player
  • Radio
Room Description:

Located on floors 5 through 10, the Concierge Level rooms at Beach Palace feature an abundance of exclusive resort amenities. These include upgraded L’Occitane bath amenities, two massages, nightly petit fours with your turndown service, upgraded liquor brands in dispenser, bathrobes & slippers so you can make yourself comfortable while relaxing in your suite, and complimentary red wine upon your arrival. A Double Whirlpool Tub for you to relax in while kicking back in your room. Exclusive concierge phone service is just one of the few of the exclusive benefits afforded Concierge Level guests. Maximum occupancy is two adults. All rooms and suites at Beach Palace are non-smoking.  The living space includes: - 1 King size bed- Upgrade liquor liquor dispenser- Mini bar with soft drinks, juices, bottled water, and international beer (Heineken & Coors Light)- Apple TV with WiFi connection and special apps including, iTunes, Netflix

Westin Lagunamar Ocean Resort photos Exterior Hotel information
One-Bedroom Studio
Ocean view
  • Max occupancy:

    7 persons

  • Bed type:

    1 Double bed and 1 Sofa bed, 1 Double bed, Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Jacuzzi
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • In-room safe
  • Terrace
  • Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Dressing area
  • Fan
  • Tiled/marble floor
  • Outdoor space
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Washing machine
  • Washer/dryer
  • Toilet
  • Bedding:Double size sofa bed
  • Rollaway bed
  • Cots available
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining area
  • Kitchenette
  • Microwave
  • Refrigerator
  • Kitchenware
  • Dishwasher
  • Media:LCD TV
  • Wake up service
  • Stereo
  • DVD player
  • CD player
  • Clock-radio
  • Radio
Room Description:

Villa|Studio Bedroom Villa - Non Refundable - Hot Escape

Oceanfront Studio
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 King-size bed

  • Check Prices
Room Description:

1Q BED:OCEANFRONT STUDIO NON-SMOKING :WASHER/DRYER: BALCONY:HEAVENLY BED AND BATH W JACUZI:LIVING

King Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 2 Double beds

  • Check Prices
  • Bedding:Double size sofa bed
  • Media:CD player
Room Description:

DOUBLE KING SIZE BED WITH SOFA BED. ROOM ONLY. Non refundable

One-Bedroom King Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Bedding:Sofa bed
Grand One-Bedroom Oceanfront King Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Queen Studio
  • Max occupancy:

    4 persons

  • Bed type:

    1 Queen-size bed, 2 Double beds

  • Check Prices
  • Bedding:Double size sofa bed
  • Media:CD player
Room Description:

STUDIO QUEEN SIZE BED. ROOM ONLY. Non refundable

Westin Lagunamar Ocean Resort photos Exterior Hotel information
Villa
Sea view
  • Max occupancy:

    7 persons

  • Bed type:

    1 Super King-size bed, 1 Queen-size bed and 1 Sofa bed, 1 Double bed, Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Jacuzzi
    • Balcony
    • Air conditioning
    • + More
  • General:Seating area
  • Ironing facilities
  • Dressing area
  • Fan
  • Tiled/marble floor
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Washing machine
  • Toilet
  • Dining:Dining area
  • Kitchen unit
  • Microwave
  • Refrigerator
  • Kitchenware
  • Dishwasher
  • Media:Satellite TV
  • Wake up service
  • DVD player
  • CD player
  • Radio
Room Description:

VILLA CAPACITY 4 ONE BEDROOM. ROOM ONLY. Standard rate

Studio Apartment
  • Max occupancy:

    4 persons

  • Check Prices
One-Bedroom Oceanfront Villa Suite
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 King-size bed

  • Check Prices
Room Description:

1K BED:OCEANFRONT:1 BDRM VILLA NON-SMOKING :BALCONY SUITE NON-SMOKING:HEAVENLY BED AND BATH W

Villa Suite
  • Max occupancy:

    4 persons

  • Check Prices
Room Description:

The luxurious Villa Suites are on the beach and feature marble floors, twin beds, full minibar, air conditioning, alarm clock, coffee maker, scale, strong box, flat screen satellite TV and audio Hi-Fi with iPod dock and Wi-Fi. Villas come complete with personalized butler service during your stay, fresh fruit on arrival, mimosas on check-in and bath amenities.

Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

QUADRUPLE WITH SOFA BED. ROOM ONLY. Non refundable

Oceanfront Junior Suite
  • Max occupancy:

    4 persons

  • Check Prices
Junior Suite
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Partial ocean views from the private balcony are a highlight of these 387 sq. ft. (36 m2) suites

Apartment
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Apartment|Apartment

Junior King Suite
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Family Junior Suite
  • Max occupancy:

    4 persons

  • Check Prices
Superior Deluxe Room
Lagoon view
  • Max occupancy:

    4 persons

  • Check Prices
Room Description:

The Superior Deluxe Lagoon View suites offer views of the breathtaking Nichupte Lagoon from your private balcony. The suite is equipped with either 1 king or 2 double beds. The suite is equipped with an Smart TV with YouTube, vTuner and Weather Channel, so you can enjoy a movie or TV show while relaxing indoors. A Double Whirlpool Tub for you to relax in while kicking back in your room. If you’re in the mood to celebrate, you only need to look inside your in-room mini-bar which is filled with sodas, bottled water, juices, and domestic beers. You will also find a liquor dispenser in the room, as well as a bottle of red wine, upon your arrival. You can secure your valuable inside the digital safe found in your room and kick back for a few minutes with our complimentary (and cozy) bathrobes and slippers. Set the individually controlled air conditioning to your liking, and get ready to have the vacation of a lifetime. Max Occupancy: 4 guests, including children ages 4 -17. A maxi

Master Villa Suite
  • Max occupancy:

    4 persons

  • Check Prices
Room Description:

Luxurious & spacious Master Suite Villas offer guests a bedroom with one king size bed and a comfortable sofa bed. With a mini-pool terrace, marble floors, fully stocked mini bar, air conditioning, alarm clock, coffee maker, scale, strong box, flat screen satellite TV and audio Hi-Fi with iPod dock and Wi-Fi. Personalized butler service is available during your stay, as is a basket of fresh fruit, a bottle of sparkling wine upon arrival, and bath amenities.  

Master One-Bedroom Suite
Ocean view
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Jacuzzi
    • + More
Master One-Bedroom Oceanfront Suite
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Jacuzzi
    • + More
Room Description:

With soothing sounds of the ocean waves just beyond the private balcony, these 646 sq. ft. (60 m2) suites offer endless luxuries, including a separate bedroom and living room, a hot tub on your balcony and amazing oceanfront views

Deluxe Room
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Le Blanc Spa Resort’s standard room features one king or two double beds, a double whirlpool, seating area, French balcony with partial ocean views, and Apple TV with WiFi connection and special apps including, iTunes, Netflix and more. From the cream-colored marble to the varied hues of brown and white reflected in the linens and draperies.  Suite Amenities: - Bottle of wine upon arrival - Nightly turndown service & petit fours - Upgraded liquor cabinet - Mini bar (snacks, sodas, juices, bottled water, domestic & international beer) - Private bath with double shower heads - LED TV - Apple TV - DVD movies upon request - Alarm Clock / Radio / IPOD Dock with Bluetooth connection - Individually controlled air conditioning - Purified water - BVLGARI® bath amenities - Bathrobes & slippers - Bathroom scales - Comfort Menu (Includes Specialty Pillows, Bath Scales

Deluxe Villa
  • Max occupancy:

    4 persons

  • Check Prices
Room Description:

The beautiful Villas Deluxe located closed to the beach, feature marble floors, two double beds, full minibar, air conditioning, alarm clock, coffee maker, scale, strong box, flat screen satellite TV and audio Hi-Fi with iPod dock and Wi-Fi. Villas come complete with personalized butler service during your stay, fresh fruit on arrival, mimosas on check-in and bath amenities.  

Spacious One-Bedroom Queen Studio
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
Room Description:

Delight in the spacious, welcoming ambiance of the Studio Bedroom Villa. A relaxing retreat defined by smooth tile floors and soft cream hues, it houses a private balcony or patio, where a two-guest dining area and ocean views provide an inspiring place to start or end the day.Or enjoy a meal at the indoor two-guest dinette, serviced by a kitchenette with two-burner cooktop, microwave oven, dishwasher, coffee maker, toaster, blender and compact refrigerator. Nearby, an inviting sleeper sofa with coffee table offers a serene spot for relaxing, while a smooth dark wood console houses a 37-inch LCD flat panel TV with DVD player. Additional en-villa technology includes a Bose® Wave® music system, dual-line phones with voicemail and data port, and wireless High Speed Internet Access. Further, a washer/dryer makes laundry a breeze.When it comes time to recharge, the soothing bathroom offers a whirlpool and separate Heavenly® Bath with signature dual showerhead desi

Spacious One-Bedroom Villa
Sea view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

This spacious villa has a furnished terrace with Caribbean Sea views. There is a king-size bedroom, and a living area with a sofa bed and a flat-screen TV. There is also a dining area and a fully equipped kitchen. The bathroom comes with a hydromassage bath.

Private Villa Suite
  • Max occupancy:

    4 persons

  • Check Prices
Room Description:

The luxurious Villa Suites are on the beach and feature marble floors, twin beds, full minibar, air conditioning, alarm clock, coffee maker, scale, strong box, flat screen satellite TV and audio Hi-Fi with iPod dock and Wi-Fi. Villas come complete with personalized butler service during your stay, fresh fruit on arrival, mimosas on check-in and bath amenities.

Deluxe Family Room
  • Max occupancy:

    4 persons

  • Check Prices
Room Description:

2  connecting  rooms.  1  bedroom  with  a  king  bed  and  1  bedroom  with  2  dbl  beds. Shower. Balcony. Room Amenities:- Welcome  bottle  of  wine, Seating  area, Liquor  Dispenser  containing   rum,  tequila, whiskey  and  vodka. Subject  to  change  at  any  time. -Daily  refreshed  Mini  Bar  contains  sodas,  bottled water,  juices,  domestic  &  imported  beers. - In room  snacks  include  chips,  chocolates,  peanuts  & crackers.- Coffee Maker.- CHI Bath Amenities.- Bathrobes & Slippers.- CHI Branded Professional Hair Dryer and  Straightener.- Iron/ironing  board. - Digital safe  (laptop  size).- Individually controlled  A/C.- Direct  Dial telephone.- Smart TV with Youtube, vTuner and Weather Channel.- Alarm Clock/Radio/IPOD Dock.- 24 Hour  room  service  & Turndown  service.- Non  smoking  room.- Wireless  Internet.- Welcome  amenities  fo

Ocean Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
Luxury One-Bedroom King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices

Westin Lagunamar Ocean Resort Location

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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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What's nearby

Tourist attractions

  • Crococun Zoo2.9 mi

Places of interest

  • The City Nightclub1.9 mi

Convention centers

  • Cancun Convention Center2.0 mi

Shopping areas

  • La Isla Shopping Mall400 ft
  • Kukulcan Mall3000 ft

Monuments and Landmarks

  • Coco Bongo1.9 mi

Museums

  • Mayan Museum2.5 mi

Theaters

  • Backstage Theatre4000 ft

Golf courses and Country clubs

  • Cancun Golf Club at Pok-Ta-Pok1.4 mi

Local attractions

  • Culinary Center: Restaurant and Cooking School1.2 mi
    Retorno del Rey #36, Zona Hotelera Ritz-Carlton, Cancun
  • Plaza Isla1.9 mi
    Zona Hotelera, Cancun
  • Forum Beach Cancun1.9 mi
    Blvd. Kukulcan km 9 Zona Hotelera, Cancun
  • Flea Market Coral Negro1.8 mi
    Kukulkan Blvd Km 9
  • Forum by the Sea 1.9 mi
    Paseo Kukulcan km. 9.5 Zona Hotelera

Near the hotel

  • Cancun Convention Center 200 ft
    Blvd. Kukulcan Km 9, Zona Hotelera
  • Playa Marlin2200 ft
    CancunMexico
  • Museo Sensorial del Tequila2700 ft
    Blvd. Kukulcan km 12.5, zona hotelera En El Segundo Piso de la Tienda la Europea
  • Luxury Avenue Cancun3700 ft
    Hotelera Blvd Kukulcan Km. 13 Zona
  • La Isla Shopping Village700 ft
    Blvd Kukulkan km 12.5 Zona Hotelera
  • Avenida Kukulkan2700 ft
    CancunMexico
  • Kukulcan Plaza 2900 ft
    Blvd. Kukulcan km 13 Zona Hotelera
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    8
  • Number of rooms:
    592

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedCancunWestin Lagunamar Ocean Resort

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Cities nearby

Westin Lagunamar Ocean Resort Reviews

Guest reviews are submitted by our customers after their stay at Westin Lagunamar Ocean Resort

Average guest rating

8.8out of 10
Superb
Based on 140 reviews

Rating by category:

Location
10.0
Service
10.0
Value
10.0
Rooms
10.0

Guest reviews

  • Family with children
    7.4

    The pool is very large , The service in the pool is very good. The proxemity to the beach is very convinient.

    The internet is very slow and poor. The resturant is expensive. Didn't allow late check out.

  • Family with children
    5.8

    Unit had a well equipped kitchen

    Staff rude, disinterested in addressing issues( E.G. no towels in room, no sheets for sofa bed although told they were in the room) Chaotic check in and check out procedures Wi-fi not working Breakfast overpriced and food lacklustre

  • Family with children
    8.2

    Gostei muito do quarto que fiquei,espaçoso ,bem decorado,com tudo. Na verdade era um apartamento,não só um quarto. A localização do hotel também muito boa. A piscina com fundo infinito e fantástica.

    O que nos desagradou foi um dia achar um barata em cima da pia da cozinha.

  • Group of friends
    5.8

    Anytime someone normal served me

    Staff are so slow

  • Group of friends
    9.6

    Very rarely you'd come accros such an amazing array of large clean swimming pools, an incredibly comfortable bed and such a view of the Cancun beach. Superbly friendly staff, nothing to moan about, I cannot contemplate what people would moan about. Stylish and pragmatic, all it shows in the photos and more. Very quiet and relaxing, despite of its capacity to accomodate large groups.

    Wish it was all inclusive, as it had relatively high prices for meals.

  • Group of friends
    7.0

    sea view was wonderful , the activities was awesome , and the best thing is the location

    the room service was disappointing , they was really awful

  • Group of friends
    9.6

    Absolutely amazing! Words can hardly describe how beautiful the pool and ocean were and the room was spacious and had a small kitchenette and washer and dryer! It was unreal! Wish we could have stayed longer.

    They couldn't find my reservation but thankfully I had my booking email with me so it was not a problem.

  • Family with children
    6.6

    It was clean, well located, with a great beachfront and nice swimming pools especially the infinity pool. The service on the beach was very good.

    You have to be up early to get a covered seat at the beach ( a necessity in this climate ) as there were too few on offer. It is well located opposite a shopping centre but taxis are required to visit many restaurants nearby. Grocery shopping is very limited hence use of the cooking facilities in the room are somewhat curtailed unless you take a taxi or are willing to use the local bus service ( very good ) to go and purchase supplies. This property is more like a timeshare than a Hotel...

  • Older travelers
    9.6

    A beautiful resort with friendly, helpful, knowledgeable staff.

  • Family with children
    10.0

    The hotel was an awesome hotel. It had many swimming pools, and all of them were really clean. The rooms of the hotels were also very nice. It was like an apartment; it had everything a household could have. The room was huge, compared to many other hotels and had great air conditioning, kitchen ware, washing machine, dryer. It was very convienent for a family traveling with kids.

    the restaurant in the hotel is too expensive.

  • Older travelers
    10.0

    Very friendly staff! Very clean facility! Most spectacular infinity pool ever!!!

    Very large complex...very disorienting finding right building, right elevator, etc...

  • Family with children
    6.6

    The size of the rooms is very good and the in-room facilities (including small kitchen) are just perfect. Breakfast is good but a bit pricey for what you get.

    Very little or none flexibility for late check out as oppose to a check in very late (1600 hs). We were granted an early check in but there was no water and the room was not ready (what is then the point of strict rules for check out ?!^?). For the breakfast, the limited staff cannot handle the cleaning and setting of tables resulting in some waiting time to have an available table an extra delay to have simple things (eg. Coffee).

  • Family with children
    9.6

    The resort was fantastic. The staff were friendly and attentive and always made you feel welcome. The food and drinks were of high quality.

    The resort is fantastic, and with that sort of quality comes a price tag. if you want the luxury and attentive staff then i guess you need to pay for it!

  • Couple
    9.2

    Everything... beautiful hotel at a great location in Cancun. Friendly stuff, very good facilities and well equipped villas. and on top of all - amazing pool and beach.

    No meals included and didn't find options for deals that include ones.

  • Family with children
    7.4

    I am currently staying at the Westin and will be here until 2nd February. It is a beautiful clean resort, good food and great beach location. Looking forward to the rest of our stay.

How to reach hotel

hotel Westin Lagunamar Ocean Resort - Cancun Cancun location
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Hotel Address:

Km. 12.5 Blvd Kukulcan, Cancun, Mexico, 77500

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City Centre
  • Cancun
    6.4 mi
Airports
Beaches
  • Playa Marlin
    2200 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    8
  • Number of rooms:
    592

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedCancunWestin Lagunamar Ocean Resort

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

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